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Below are the most Frequently Asked Questions about the Theater.

For all questions not answered below please text: (212) 362-2590


  • How do I purchase tickets?
    • You can purchase tickets for all shows at the Triad Theater from InstantSeats.com

  • Do you accept credit cards? ​Yes we accept most major credit cards.

  • What are the Box Office's Hours? We do not have a full time Box Office attendant, but if a show is not sold out you can purchase tickets with cash or credit card on the day of a performance usually starting 45 minutes prior to showtime.

  • Do you have a Lost & Found? ​Yes please text 212-362-2590 with a description of the lost item.

  • Where is the Triad Theater Located? 158 West 72nd Street between Amsterdam and Columbus Ave. on the South side of the street. The Theater is on the 2nd Floor above a restaurant called Seven Hill and located next to the Acker Merril Wines store.

  • How long are most shows? Most shows are between 60 and 90 minutes long.

  • What is the Seating Capacity of the Theater? 115 total. 80 seats on main floor and 35 seats in the balcony.

  • Is Seating General Admission? Yes for most shows (but not all) seating is general admission and your welcome to take whatever seats may be open. Certain shows may offer a VIP Open Bar Premium Ticket which will be noted on the show listing ticket information.

  • What time does the Theater open for Seating? For most shows the theater opens the house 30 minutes prior to showtime.

  • What if I am I am unable to Print Tickets? Bring your confirmation number and Government Issued ID to the Box Office and you will be admitted to the show.

  • Do all shows have a Drink Minimum? Most shows have a 2-beverage minimum per person and average drink prices range between $9 and $16. There is a full bar with Wine, Beer, Mixed Drinks as well as Soft Drinks including Bottled Water, Soda, Juice and Coffee.

  • Is Food Available at the Theater? We serve Pizza, French Fries, Popcorn, Pretzels & Brownies.

  • Are Children allowed at the Theater? Yes for most shows children are allowed in the Theater. If a show has a 2-beverage minimum we have water, juice and soda available.

  • Is the Theater Handicapped Accessible? Yes if you will be needing the elevator please arrive 45 minutes prior to the show and have a member of your party alert the House Manager located on the 2nd floor that you'll be needing the assisted use elevator lift. *Please note the elevator is not able to accomodate wheelchairs.

  • What if I am unable to attend the date I purchased tickets for? There are no refunds for purchased tickets and no change of dates permitted.

  • Where can I Park? Parking is occasionally available on 72nd Street in front of the Theater at 2 hour muni-meters.

  • Parking Lots
    • On 71st Street between Broadway and West End Ave. on the south side of the street near McDonalds.
    • On Amsterdam Avenue between 75th & 76th street on the West Side of the street.

  • What Trains and Buses are near the Triad Theater? The 1, 2 and 3 trains as well as the B & C trains all stop at 72nd Street and are within easy walking distance. The M72 Crosstown Bus stops at 72nd Street and Broadway.

  • Are there any good restaurants near the Theater? Below the Theater is an excellent Mediterranean Restaurant
    • Seven Hill - We are not affiliated with them but they have very good Kebobs, Pizza's, Fish and Organic Meats. (212) 724-4700)
    • Cafe Luxembourg - French Bistro, located at 200 W. 70th Street. (212) 873-7411
    • Oxbow Tavern - American, located at 240 Columbus Avenue at the corner of 71st Street. (646) 490-4075

  • Which Hotels are near the Theater? Here are a couple of choices that are very close by
    • Beacon Hotel - 2130 Broadway (212) 787-1100
    • Empire Hotel - 44 West 63rd Street (212) 265-7400

  • Do you Rent the Theater for Private Functions? Yes the Theater is available for rentals for Parties, Private Functions, Meetings, Screenings. Email: triadnyc@yahoo.com or text (212) 362- 2590 for Rental Information or click on the Rental Tab on this website for additional information.
  • How do I book a show at the Theater? Please email your request with information about your show to email: triadnyc@yahoo.com

  • For additional questions that are not covered in this FAQ section pertaining to the Triad Theater send a text to 212-362-2590.